Privacy Policy
FoundingMinds is committed to protecting your privacy and handling your personal data with care, transparency, and integrity. This privacy policy is informed by the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and British Association for Counselling and Psychotherapy (BACP) ethical guidance on confidentiality and data protection.
​
This policy explains how we collect, use, store, and share personal information submitted via our website, including enquiry forms used to connect potential clients with appropriate therapists.
1. Who We Are
FoundingMinds provides access to talking therapies delivered by qualified, insured, and professionally registered therapists. For the purposes of data protection law, the Data Controller for information submitted via this website is Daniel Jolles on behalf of Newbury Counselling,
Email: info@danieljolles.com
Website: www.danieljolles.com
Individual therapists who receive referrals through FoundingMinds act as independent Data Controllers for client data once it is transferred to them.
2. What Information We Collect
When you complete a form on our website, we may collect the following information:
Your name, Email address, Telephone number, Brief information about what support you are seeking, Any other information you choose to include in your enquiry.
Please note: website enquiry forms are not intended for crisis communications, and we ask that you do not include highly sensitive or detailed personal information at this stage.
​
3. How We Use Your Information
We collect and use your personal data for the following purposes:
-
To respond to your enquiry
-
To assess which therapist or service may be most appropriate for you
-
To forward your details securely to a relevant therapist (with your implied consent)
-
To manage and improve our services
Your information is not used for marketing purposes.
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases for processing your data:
-
Legitimate interests – to respond to enquiries and facilitate access to appropriate therapeutic support
-
Consent – where you voluntarily submit information via the website form
If you later begin therapy, the therapist you work with will provide their own privacy notice explaining how your data is processed during the therapeutic relationship.
5. Sharing Your Information
Your information may be shared in the following limited circumstances:
-
With a relevant therapist within our network, where appropriate to your enquiry
-
Where legally required (for example, by a court order)
We only share the minimum necessary information, and all therapists we work with are expected to:
-
Hold appropriate professional insurance
-
Be registered or accredited with a recognised professional body (e.g. BACP, UKCP, HCPC)
-
Comply with UK GDPR and professional ethical standards
We will never sell your data or share it with third parties for commercial purposes.
6. How We Store and Protect Your Data
We take reasonable and proportionate steps to protect your information, including:
-
Secure email and password-protected systems
-
Limited access to personal data
-
Secure deletion when information is no longer required
-
Website enquiries are retained only for as long as necessary to manage your enquiry, after which they are securely deleted, unless there is a legitimate reason to retain them (e.g. ongoing correspondence).
7. Confidentiality and Ethical Practice
We recognise that people seeking therapy may be sharing sensitive personal information. Our approach to data protection is informed by BACP’s Ethical Framework, including principles of:
-
Respect
-
Trustworthiness
-
Confidentiality
-
Transparency
Please note that submitting an enquiry via the website does not establish a therapeutic relationship.
8. Your Rights
Under data protection law, you have the right to:
-
Access the personal data we hold about you
-
Request correction of inaccurate or incomplete data
-
Request deletion of your data (where applicable)
-
Object to or restrict processing
-
Withdraw consent at any time
To exercise these rights, please contact us using the details above.
9. Cookies and Website Analytics
Our website may use essential cookies and basic analytics to improve functionality and user experience. These do not identify you personally.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be published on this page, and the most recent version will always apply.
Last updated: Feb 2026
11. Contact and Complaints
If you have concerns about how your data is handled, please contact us in the first instance.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
This privacy policy is intended to be clear, proportionate, and ethically informed. It does not replace the individual privacy notices provided by therapists once a therapeutic relationship begins.